Avenues to securing one (In order of speed)


1. Calling the Pre-authorisation team. 

Responses are usually within the hour.

(from outside Singapore) +44 (0) 1273 323 563 

(from within Singapore) +65 6340 1688 - Press Option 3


2. via the MembersWorld website. 

(Responses usually within 48 hours).

Here is an instructional video on how it can done online


3. Drop an email request 

(Responses usually within 48-72 hours).

Email Address: [email protected]

Please include the following details in your email :

  • your membership number
  • the date(s) of your appointment or treatment
  • the name of the hospital or clinic where treatment will take place
  • details of your condition or symptoms
  • the type of treatment you will be having (if known)
  • the name(s) of the medical professional(s) treating you